It’s particularly important to get your heat pump serviced regularly to meet the terms of any manufacturer’s warranty you may have, which in some cases can be 7 years or more, so it’s worth ensuring that it stays valid to cover the cost of any parts or repairs. Regular servicing also keeps your heat pump or ventilation unit running as efficiently as possible, keeping the cost of your energy bill down, as well as highlighting any potential issues before they escalate into a more expensive problem. Upon servicing of your product, we will instantly send the engineers report to your portal along with your invoice and receipt to confirm the overall health of your heat pump and heating system.
This Engineers report will be vital as proof of service should an issue occur with your heat pump during the warranty period, as the warranty is only valid if serviced annually by an approved specialist service company such as Zetta.
As you have your own portal all engineers’ reports are readily available to the manufacturer should any rare issue occur. This allows the manufacturer to determine whether it is from lack of service or a genuine warranty issue. Again they will need to see proof of service history. Zetta offers peace of mind to our customers by providing specialist technical knowledge and excellent customer support.
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